欢迎您使用我们的产品和服务。
隐私政策(以下简称“本政策”)适用于广州壳小站科技有限公司及其关联方(以下简称“我们”)合法拥有并运营【Kxz Operation Client】客户端应用程序及相关服务(统称“服务”)。本政策旨在说明我们如何收集、使用、共享和保护您在使用我们服务过程中的信息。请您在使用服务前仔细阅读并充分理解本政策,有关您个人信息权益的重要条款已以加粗形式提示,请特别关注。
除本政策外,在特定场景下我们还会通过即时告知(含弹窗、页面提示等)、功能更新说明等方式,向您说明对应的信息收集目的、范围及使用方式,这些即时告知及功能更新说明等构成本政策的一部分,并与本政策具有同等效力。
您使用本产品及服务,即表示您同意我们按照本隐私政策所述收集、使用和共享您的信息。本政策将帮助您了解以下内容:
- 一、我们如何收集个人信息
- 二、我们如何使用个人信息
- 三、个人信息的共享与转移
- 四、您的个人信息权利
- 五、个人信息的安全保护
- 六、Cookie 与追踪技术
- 七、个人信息的存储
- 八、未成年人/儿童隐私保护
- 九、隐私政策的更新
- 十、联系我们
一、我们如何收集个人信息
我们仅为实现本服务核心功能收集必要信息,遵循数据最小化原则,所有收集的信息均仅用于:提供/优化服务、账号身份验证、防范欺诈风险、合规展示广告、响应法律要求。
(一)您主动提供的信息
- 账户信息:创建账户时,我们可能收集您的用户名、邮箱、手机号、密码及个人资料(如头像、简介、社交链接)。
- 内容信息:您在服务中发布、上传或分享的内容,包括视频、评论、消息等。
- 客服信息:您联系客服时提供的姓名、联系方式及问题描述。
(二)自动收集的信息
- 设备信息:设备型号、操作系统版本、唯一设备标识符(如 IDFA、Android ID)、IP 地址及网络信息。
- 使用信息:您与服务的互动数据,包括浏览内容、搜索记录、使用时长等。
- 位置信息:若您开启定位服务,我们将收集您的大致位置数据;亦可能通过 IP 地址推断大致位置,用于属地服务适配。
(三)来自其他来源的信息
- 第三方服务:来自广告合作伙伴、分析服务商及社交媒体平台的信息(如您关联账号时)。
- 公开来源:仅在法律允许且为实现服务目的时,从合法公开来源收集必要信息。
二、我们如何使用个人信息
我们仅在获得您的同意、为实现服务核心目的、遵守法定义务的范围内,按照本政策约定使用您的信息,具体包括:
- 提供、维护和改进服务,包括个性化您的使用体验。
- 验证您的账户,防范欺诈、垃圾邮件及其他有害行为。
- 展示广告并评估其效果,包括个性化广告(在法律允许的情况下)。
- 分析使用模式,开发新功能和产品。
- 遵守法律义务,如响应法律请求、保护用户及公众利益。
三、个人信息的共享与转移
我们不会向第三方出售您的个人信息用于商业目的。仅在以下情况共享:
- 本人明确同意:获得您的明确同意后,我们会与其他方共享您的个人信息。
- 服务提供商:代表我们执行服务的第三方,如广告、统计、云服务、分析服务商。
- 法律要求:遵守法律要求,如响应法院命令、政府请求,或保护用户及公众利益。
- 业务转移:在合并、收购或资产出售等业务转移场景下共享。
- 关联公司:与我们的关联公司共享信息,仅用于实现本政策载明的服务目的,关联公司将遵守同等的隐私保护要求。
四、您的个人信息权利
您可便捷行使以下权利,依据中华人民共和国《个人信息保护法》及您所在国家/地区的相关数据保护法规,我们将在15个工作日内响应处理您的合理需求:
- 1.访问与更正:通过【账号设置】或客服入口,访问或更正您的个人信息。
- 2.删除/注销:请求删除您的个人信息(法律例外情况除外),或申请注销账号,注销后我们将依法删除 / 匿名化您的信息。
- 3.数据可携带:请求获取您个人信息的可移植格式副本。
- 4.撤回同意:在适用情况下,撤回对信息收集与使用的同意。
- 5.广告退出:通过设备系统设置,或在本应用【设置 - 隐私管理】中,关闭个性化广告功能,退出个性化广告推荐。
行使途径:您可通过本服务内客服入口、发送邮件至 kexiaozhanserver@gmail.com 行使上述权利。
五、个人信息的安全保护
我们采取多重技术与组织措施保护您的信息免受未经授权的访问、使用或泄露:
- 采用加密传输数据,加密存储密码等敏感信息;
- 定期开展内部/第三方安全审计、漏洞扫描,及时修复风险;
- 员工数据保护定期培训,数据访问权限遵循“最小必要”原则,仅授权人员可访问。
请您理解,由于技术的限制以及风险防范的局限,即便我们已经尽量加强安全措施,也无法始终保证信息百分之百的安全。您需要了解,您接入我们服务所用的系统和通讯网络,有可能因我们可控范围外的情况而发生问题。我们将尽力确保或担保您发送给我们的任何信息的安全性。如您发现自己的个人信息泄密,请您立即根据本政策中提供的联系方式联络我们,以便我们采取相应措施。
在不幸发生个人信息安全事件后,我们将按照法律法规的要求,及时向您告知:安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们将及时将事件相关情况以邮件、信函、电话、推送通知等方式告知您,难以逐一告知个人信息主体时,我们会采取合理、有效的方式发布公告。同时,我们还将按照监管部门要求,主动上报个人信息安全事件的处置情况。
六、Cookie 与追踪技术
- 我们及第三方服务商会使用 Cookie、网络 Beacon 等技术,收集互动信息以优化服务、分析使用模式、评估广告效果、投放个性化广告、记住您的使用偏好与登录状态,以提升您的使用体验。
- 我们仅在必要范围内使用此类技术:
- 必要技术:保障服务正常运行,无法关闭;
- 分析/营销技术:用于服务使用统计与个性化推荐/广告,您可通过设备或浏览器系统设置,或本应用【设置 - 隐私管理】拒绝该类技术的使用。
- 您可通过浏览器或设备系统设置,管理或删除已存储的 Cookie,但这可能影响部分功能的使用。
- 欧洲经济区(EEA)及英国用户:我们将在放置非必要 Cookie 前,获取您的明确主动同意。
七、我们如何存储个人信息
- 存储地点:您的个人信息将主要存储于您所在服务区域对应的服务器中,以保障服务稳定性与访问速度。如因业务需要跨境传输,我们将严格遵守相关法律法规,以及您所在国家/地区的数据保护法规,通过开展数据出境安全评估、签订标准数据保护合同等必要措施,保障您的个人信息安全。若您的个人信息起源于欧洲经济区(EEA)、英国或瑞士,我们承诺将采取与欧盟-美国数据隐私框架(EU-U.S. DPF)、英国-美国数据隐私框架(UK-U.S. DPF)及瑞士-美国数据隐私框架(Swiss-U.S. DPF)原则相当的技术与组织措施,确保您的个人信息在跨境传输后获得同等保护水平。对于其他国家/地区的个人信息,我们将遵循所在国家/地区的数据保护法规要求,采取合理且适当的安全措施,保障您的个人信息安全。
- 安全措施:我们采用行业通用的技术与管理措施保护您的个人信息安全,包括但不限于:加密传输(HTTPS/TLS)、加密存储(AES)、精细化权限控制、定期安全审计、漏洞检测与修复、数据脱敏处理等。
- 存储期限:仅在实现服务目的所需最短期限,或法定最低期限内存储,超出后将依法删除 / 匿名化处理。
八、未成年人/儿童隐私保护
本产品/服务不面向儿童设计,您所在国家/地区法定的最低使用年龄高于13周岁的,以当地法规要求为准(其中欧洲经济区(EEA)及英国为16周岁)。若我们发现未经可验证的家长同意而收集了儿童的个人信息,将尽快删除该信息。如您是家长或法定监护人,发现我们收集了您孩子的信息,请立即通过 kemore@kexiaozhan.com 联系我们,我们将尽快从服务器中删除相关信息。对于已满您所在国家/地区法定最低使用年龄但未满18周岁的未成年人用户,我们默认采用增强型隐私设置,包括:
- 限制将个人数据用于个性化广告的收集与使用;
- 仅在提供核心功能所必需的范围内,与第三方服务提供商共享数据;
- 向家长及监护人提供查看、更正或删除其孩子个人信息的工具。
我们遵守美国《儿童在线隐私保护法》(COPPA)、欧盟《通用数据保护条例》(GDPR)儿童条款及全球其他适用的儿童个人信息保护相关法律法规。
九、隐私政策的更新
我们可能不时更新本政策,对于重大变更,我们还会提供更为显著的通知(包括但不限于弹窗、页面提示、站内公告、电子邮件通知),我们还会将本政策的旧版本在【Kxz Operation Client】客户端应用程序的隐私政策页面存档,供您随时查阅。
本政策所指的重大变更包括但不限于:
- 我们的服务模式发生重大变化。如处理个人信息的目的、处理的个人信息类型、个人信息的使用方式等;
- 我们在所有权结构、组织架构等方面发生重大变化。如业务调整、破产并购等引起的所有者变更等;
- 个人信息共享、转让或公开披露的主要对象发生变化;
- 您参与个人信息处理方面的权利及其行使方式发生重大变化;
- 我们负责处理个人信息安全的责任部门、联络方式及投诉渠道发生变化时;
- 个人信息安全影响评估报告表明存在高风险时;
更新后您继续使用服务,即代表您接受新版政策;若不同意,可停止使用并注销账号。
十、联系我们
如对本隐私政策有任何疑问或顾虑,请联系我们:
- 公司名称:广州壳小站科技有限公司
- 公司地址:中国广东省广州市番禺区大龙街新水坑新环村路28号101、201、301
- 联系邮箱:kexiaozhanserver@gmail.com
我们将在收到您的请求后 15 个工作日内,对您的合理请求进行响应和处理。
Welcome to our products and services.
This Privacy Policy (hereinafter referred to as the “Policy”) applies to the 【Kxz Operation Client】 client application and related services (collectively, the “Services”) legally owned and operated by Guangzhou Kexiaozhan Technology Co., Ltd. and its affiliates (hereinafter referred to as “we”). This Policy is intended to explain how we collect, use, share, and protect your information during your use of our Services. Please read and fully understand this Policy before using the Services. Important clauses relating to your personal information rights have been highlighted in bold for your special attention.
In addition to this Policy, in specific scenarios, we will also explain the corresponding purposes, scopes and methods of information collection through instant notifications (including pop-ups, page prompts, etc.), function update notes and other means. These instant notifications and function update notes form an integral part of this Policy and have the same legal effect as this Policy.
Your use of our products and services constitutes your consent to our collection, use and sharing of your information in accordance with the provisions of this Privacy Policy.
This Policy will help you understand the following:
- I. How We Collect Personal Information
- II. How We Use Personal Information
- III. Sharing and Transfer of Personal Information
- IV. Your Rights Relating to Personal Information
- V. Protection of the Security of Personal Information
- VI. Cookies and Tracking Technologies
- VII. Storage of Personal Information
- VIII. Protection of Minors'/Children's Privacy
- IX. Updates to the Privacy Policy
- X. Contact Us
I. How We Collect Personal Information
We only collect necessary information to realize the core functions of the Services and adhere to the principle of data minimization. All collected information is solely used for: providing/optimizing the Services, account identity verification, preventing fraud risks, displaying advertisements in compliance with laws, and responding to legal requirements.
(I) Information Voluntarily Provided by You
- Account Information: When creating an account, we may collect your username, email address, mobile phone number, password and personal profile (such as avatar, bio, social media links).
- Content Information: Content published, uploaded or shared by you on the Services, including videos, comments, messages and the like.
- Customer Service Information: Your name, contact information and problem description provided when you contact our customer service.
(II) Automatically Collected Information
- Device Information: Device model, operating system version, unique device identifiers (e.g., IDFA, Android ID), IP address and network information.
- Usage Information: Your interaction data with the Services, including content browsing history, search records, usage duration and the like.
- Location Information: If you enable the location service, we will collect your approximate location data; we may also infer your approximate location through your IP address for adaptive regional services.
(III) Information from Other Sources
- Third-Party Services: Information from advertising partners, analytics service providers and social media platforms (e.g., when you link your accounts).
- Public Sources: We only collect necessary information from legally public sources when permitted by law and for the purpose of providing the Services.
II. How We Use Personal Information
We only use your information within the scope of obtaining your consent, achieving the core purposes of the Services and complying with legal obligations in accordance with the provisions of this Policy, including the following specific purposes:
- Provide, maintain and improve the Services, including personalizing your usage experience.
- Verify your account and prevent fraud, spam and other harmful activities.
- Display advertisements and evaluate their effectiveness, including personalized advertisements (where permitted by law).
- Analyze usage patterns and develop new functions and products.
- Comply with legal obligations, such as responding to legal requests and protecting the interests of users and the public.
III. Sharing and Transfer of Personal Information
We will not sell your personal information to third parties for commercial purposes. We only share it in the following circumstances:
- Your Explicit Consent: We will share your personal information with other parties after obtaining your explicit consent.
- Service Providers: Third parties who perform services on our behalf, such as advertising, statistics, cloud service and analytics service providers.
- Legal Requirements: Comply with legal obligations, such as responding to court orders, government requests, or protecting the interests of users and the public.
- Business Transfers: Share in scenarios such as mergers, acquisitions, or asset sales.
- Affiliates: Share information with our affiliates solely for the service purposes stated in this Policy; affiliates shall adhere to equivalent privacy protection requirements.
IV. Your Rights Relating to Personal Information
You may conveniently exercise the following rights. In accordance with the Personal Information Protection Law of the People's Republic of China and the relevant data protection laws and regulations of your country/region, we will respond to and process your reasonable requests within 15 working days:
- Access and Correction: You may access or correct your personal information through [Account Settings] or the customer service portal.
- Deletion/Account Cancellation: You may request the deletion of your personal information (except where legal exceptions apply) or apply for account cancellation. We will delete or anonymize your personal information in accordance with the law.
- Data Portability: You may request a copy of your personal information in a portable format.
- Withdrawal of Consent: Where applicable, you may withdraw your consent for the collection and use of your information.
- Opt-out of Advertisements: Turn off the personalized advertisement function and opt out of personalized advertisement recommendations through your device system settings or in [Settings - Privacy Management] of this Application.
How to Exercise Your Rights: You may exercise the above rights through the customer service portal within the Services or by sending an email to kexiaozhanserver@gmail.com.
V. Protection of the Security of Personal Information
We adopt multiple technical and organizational measures to protect your information from unauthorized access, use or disclosure:
- Adopt encrypted data transmission and encrypt the storage of sensitive information such as passwords;
- Conduct regular internal/third-party security audits and vulnerability scans, and repair risks in a timely manner;
- Provide regular data protection training for employees, adhere to the principle of “minimum necessity” for data access permissions, and only authorized personnel can access relevant information.
Please understand that due to technical limitations and constraints in risk prevention, even if we have taken all reasonable measures to enhance security, we cannot always guarantee the absolute security of information. You should be aware that the systems and communication networks you use to access our Services may encounter problems due to circumstances beyond our control. We will use our best efforts to ensure or warrant the security of any information you send to us. If you find that your personal information has been disclosed, please contact us immediately in accordance with the contact information provided in this Policy so that we can take corresponding measures.
In the unfortunate event of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic facts and possible impacts of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant circumstances of the incident via email, letter, phone call, push notification and other means. If it is difficult to inform each individual information subject one by one, we will adopt a reasonable and effective way to issue an announcement. At the same time, we will also take the initiative to report the disposal of the personal information security incident to the regulatory authorities in accordance with their requirements.
VI. Cookies and Tracking Technologies
- We and our third-party service providers will use Cookies, Web Beacons and other technologies to collect interaction information to optimize the Services, analyze usage patterns, evaluate advertising effectiveness, deliver personalized advertisements, remember your usage preferences and login status, so as to enhance your usage experience.
- We only use such technologies within the necessary scope:
- Necessary Technologies: Ensure the normal operation of the Services and cannot be disabled;
- Analytics/Marketing Technologies: Used for service usage statistics and personalized recommendations/advertisements. You may refuse the use of such technologies through your device or browser system settings or in [Settings - Privacy Management] of this Application.
- You may manage or delete stored Cookies through your browser or device system settings, but this may affect the use of some functions.
- Users in the European Economic Area (EEA) and the United Kingdom: We will obtain your explicit and active consent before placing non-necessary Cookies.
VII. How We Store Personal Information
- Storage Location: Your personal information will be mainly stored on servers corresponding to your service region to ensure service stability and access speed. If cross-border transmission is required for business purposes, we will strictly comply with relevant laws and regulations as well as the data protection laws and regulations of your country/region, and take necessary measures such as conducting security assessments on cross-border data transfer and signing standard data protection contracts to protect the security of your personal information. If your personal information originates from the European Economic Area (EEA), the United Kingdom or Switzerland, we undertake to adopt technical and organizational measures equivalent to the principles of the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK-U.S. Data Privacy Framework (UK-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) to ensure that your personal information receives the same level of protection after cross-border transmission. For personal information of users in other countries/regions, we will follow the requirements of the data protection laws and regulations of the respective countries/regions and take reasonable and appropriate security measures to protect the security of your personal information.
- Security Measures: We adopt industry-common technical and management measures to protect the security of your personal information, including but not limited to: encrypted transmission (HTTPS/TLS), encrypted storage (AES), refined permission control, regular security audits, vulnerability detection and repair, data desensitization and the like.
- Storage Period: Your personal information will only be stored for the shortest period necessary to achieve the purpose of the Services or the statutory minimum period, and will be deleted/anonymized in accordance with the law upon expiration.
VIII. Protection of Minors'/Children's Privacy
This product/service is not designed for children. If the statutory minimum age for use in your country/region is higher than 13 years old, the provisions of the local laws and regulations shall prevail (16 years old for the European Economic Area (EEA) and the United Kingdom). If we find that we have collected children's personal information without verifiable parental consent, we will delete such information as soon as possible. If you are a parent or legal guardian and find that we have collected your child's information, please contact us immediately via kemore@kexiaozhan.com, and we will delete the relevant information from the server as soon as possible. For minor users who have reached the statutory minimum age for use but are under 18 years old in your country/region, we will enable enhanced privacy settings by default, including:
- Restricting the collection and use of personal data for personalized advertisements;
- Sharing data with third-party service providers only to the extent necessary to provide core functions;
- Providing parents and guardians with tools to view, correct or delete their children's personal information.
We comply with the Children's Online Privacy Protection Act (COPPA) of the United States, the children's provisions of the General Data Protection Regulation (GDPR) of the European Union and other applicable laws and regulations relating to the protection of children's personal information worldwide.
IX. Updates to the Privacy Policy
We may update this Policy from time to time. For material changes, we will provide a more prominent notice (including but not limited to pop-ups, page prompts, in-app announcements, email notifications). We will also archive the old versions of this Policy on the Privacy Policy page of the 【Kxz Operation Client】 mobile application for your review at any time.
Material changes referred to in this Policy include but are not limited to:
- Material changes to our service model, such as changes to the purposes of personal information processing, the types of personal information processed, the methods of personal information use, etc.;
- Material changes to our ownership structure, organizational structure, etc., such as changes in ownership caused by business adjustments, bankruptcy, mergers and acquisitions, etc.;
- Changes to the main objects of personal information sharing, transfer or public disclosure;
- Material changes to your rights in participating in personal information processing and the ways to exercise such rights;
- Changes to the responsible department, contact information and complaint channel for personal information security processing;
- Where a personal information security impact assessment report indicates high risks.
Your continued use of the Services after the update constitutes your acceptance of the revised Policy; if you do not agree, you may stop using the Services and cancel your account.
X. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Company Name: Guangzhou Kexiaozhan Technology Co., Ltd.
- Company Address: Room 101, 201, 301, No.28 Xinhuan Village Road, Xinshuikeng, Dalong Street, Panyu District, Guangzhou City, Guangdong Province, China
- Contact Email: kexiaozhanserver@gmail.com
We will respond to and process your reasonable requests within 15 working days upon receipt of your request.